Victoria Arroyo. - HEAD MANAGER
Responsible for budget preparation, revenue management, monthly P&L reports, and daily bank deposits.
Worked closely with cooks and management to establish inventory levels,.
Increased customer satisfaction from less than 50% to over 90%, by developing individual training plans for all employees.
If you need any questions. Call the Store. In working hours.
FRANK ZHANG. - OWNER
Frank has been an integral part of the Hartwell community Restaurant. He has owned and/or managed several restaurant/catering operations. He started his career by developing good quality food service. Frank is focused primarily on developing easy-to-implement, yet highly effective systems and processes to help our members improve their restaurants’ efficiency, product utilization and most importantly, deliver a more consistent guest experience.
MEET THE TEAM
You may have heard of the saying that behind a great establishment is great leadership. However at the same time, have you heard of the expression that behind a great member is a great team? If not, it’s because this ideal was coined here at Kobes. We strongly believe that it takes many helping hands, not just the hands of a few, to support the longevity of an establishment. At Kobe Express, we trust in teamwork, but more importantly, we trust in each other. This transpires to how our customers feel about our business. We are committed to fostering a diverse and accepting culture where both sense of individuality as well as community share equal importance. Each of our members – from the kitchen and sushi bar to our service and bar staff – add their own spice to the international team. Come and meet each of our members and learn about each of their story.
We always welcome talented and motivated professionals who share Kobe Express passion for exceptional food and service. If you fit our culture, feel free to contact us here or drop by to introduce yourself.